Course curriculum

  • 1

    Introduction

    • Introduction to Jobberman Soft Skills Training

  • 2

    Personal Effectiveness and Time Management

    • Introduction to Personal Effectiveness and Time Management

    • Course Content

    • What is Personal Effectiveness?

    • Self - Awareness

    • Class Activity

    • Personality Traits

    • Identifying your dominant personality trait

    • What is Self Confidence?

    • How to Overcome Low Self Confidence?

    • What is Time Management?

    • Procrastination

    • Time Management Matrix

    • Effective Time & Stress Management

    • Summary

    • Feedback - Personal Effectiveness and Time Management
  • 3

    Effective Communication Presentation and Storytelling

    • Introduction to Effective Communication, Presentation & Storytelling

    • What is Communication?

    • Communication Objectives - Why do we communicate?

    • Communication Channels

    • 7Cs of Effective Communication

    • Significance of Effective Communication in Business

    • Active Listening

    • Barriers to Communication

    • Mehrabian Communication Model

    • The Johari Window

    • Delivering & Receiving Feedback

    • Presentations Using Powerpoint

    • Presentation Design Tips

    • Storytelling

    • Summary

    • Feedback - Effective Communication, Presentation and Storytelling
  • 4

    Business Etiquette and Workplace Ethics

    • What is Etiquette?

    • Principles of Etiquette

    • Types of Etiquette

    • Everyday Life Etiquette Tips

    • What is Business Etiquette?

    • Types of Business Etiquette

    • Quiz

    • What are Workplace Ethics?

    • 8 Central Ethical Behaviors

    • Lapses in Workplace Ethics

    • Management Unethical Behaviors

    • What is Networking?

    • Making a Great First Impression

    • How Not to Network

    • Benefits of Networking

    • Summary

    • Feedback - Business Etiquette and Workplace Ethics
  • 5

    Employability & Negotiation Skills

    • Introduction to Employability Skills

    • The Applicant Tracking System

    • Your Curriculum Vitae

    • CV Layout

    • SAMPLE OF A SKILL-ORIENTED AND CHRONOLOGICAL CV

    • SAMPLE OF EXCELLENT COVER LETTER

    • SAMPLES OF WRONG COVER LETTERS

    • Job Search Strategies

    • The Job Search & Interview Process

    • Job Scam Identification

    • Job Scam Warning Signs

    • Interview Preparation

    • Before the Interview

    • Strategies to Enhance Your Interview Skills

    • Virtual Interview Guidelines

    • Introduction to Negotiation Skills

    • Common Elements in Negotiation

    • The Negotiation Process

    • Bargaining Styles

    • Factors Affecting Negotiation

    • Negotiation Strategy

    • A Guide to Salary Negotiation

    • Approaching a Salary Negotiation

    • Mistakes to Avoid in Salary Negotiation

    • Summary

    • Feedback - Employability Skills
  • 6

    Emotional Intelligence and Team Work

    • Introduction to Emotional Intelligence & Teamwork

    • Definition & Emotional Intelligence Competencies

    • DISC Behavioral Style

    • Contributing Factors to Behavioral Styles

    • Enthusiasm & Attitude

    • Positive Mental Health

    • Emotional Intelligence & Teamwork

    • High & Low Emotional Quotient

    • Flexibility & Adaptability

    • Flexibility in the Workplace

    • The Flexible & Adaptable Mindset

    • Grit

    • What is a Team?

    • Differences Between Teams & Groups

    • Characteristics of a High Performing Team

    • Team Pyramid

    • Qualities of High Performing Teams

    • 4 Keys of Team Success

    • Stages of Team Development

    • Barriers to Teamwork

    • SMART Goals

    • Effective/Active Listening

    • Benefits of Improving your Listening Skills

    • Collaboration

    • How to Develop Collaboration Skills

    • Conflict Resolution

    • Dealing with Conflict in Teams

    • Techniques for Handling Conflicts

    • Stressors & Triggers

    • Stress Management Tips

    • Summary

    • Feedback - Emotional Intelligence and Team Work

  • 7

    Creativity and Innovation

    • Introduction to Creativity & Innovation

    • What is Creativity?

    • Creativity, Innovation & Invention

    • Social Factors for Creativity

    • Requirements for Creativity

    • Characteristics of a Creative Personality

    • Overcoming the Myths of Creativity

    • Habits to Boost Creativity

    • Innovations that Changed the World

    • Idea Generation

    • Summary

    • Feedback - Creativity and Innovation

    • Endline Test and Certification

  • 8

    Critical Thinking & Problem Solving

    • Introduction

    • Critical Thinking

    • What is Critical Thinking?

    • Active Listening & Critical Thinking

    • Who is a Critical Thinker?

    • The Six Thinking Hats

    • Problem Solving

    • What is a Problem?

    • How to Approach Problems

    • Steps to Problem Solving

    • Conflict Management

    • What is Conflict?

    • Workplace Conflict

    • Types of Conflict

    • Conflict Resolution

    • Thomas-Kilmann's Conflict Resolution Model

    • 5 Modes of Conflict Resolution

    • Summary

    • ENDLINE ASSESSMENT LINK AND CERTIFICATION